One other thing to try is to see if your laptop has a function key that enables/disables the touchpad. If it is disabled, click the touchpad to select it and then click Enable. Under Devices check to see that your touchpad is not disabled. The Mouse Properties window will open.Ĭlick the tab furthest to the right (it may be called ELAN or Device Settings). Scroll down to the bottom of the screen and click Additional mouse options. Open the Settings menu (Start >Settings) and go to Devices >Mouse & touchpad. Make sure your touchpad is enabled Check in the 'Mouse & touchpad' settings to make sure the touchpad is enabled. B) Type devmgmt.msc in search box and click on OK c) Right Click on Mice and other pointing device or touch pad driver option d) Click on update drives then click on Search automatically if this does not work than follow this post after all steps try updating windows and restart the system once. Please try few steps and see if this works for you You have to update the drivers Follow these Steps: a) Press the Windows + R key on the keyboard. Hello, yes i see lot of people are getting this issue with windows O.S. You should not have to continually keep 'repairing' it by software re-installation. Hi Kirstyn Williams, If reinstalling the Smart Gesture drivers doesn't fix it for you (try it one more time, but this time install the ATK package drivers as well as the Smart Gesture drivers -install the ATK Package drivers FIRST before the Smart Gesture - see link below in Chosen Answer for latest Asus drivers) then if the laptop is less than 12 months old, consult the manufacturer's warranty statement that came with the laptop, usually found in the User Guide, as to what you have to do to get a warranty replacement as obviously there is something wrong with it. So make sure it says mouse before going through all the hassles. The whole time it had been that detail description. I had tried downloading all the stuff mentioned and all that other stuff with no success. I right clicked and selected properties and noticed that in the details tab the description was something random that I don't remember exactly but I changed the description to mouse and all went back to normal. I don't know how or why it happened but I went into device manager and then down to 'mouse and other pointers'. Not sure if this is going to help anyone but I was having the same issues. It would have been nice to know all these quirks about the computer before getting it though, ASUS. It then asked me to restart the computer, and voila! The trackpad works once more. I told it to update again, and found a box with the different trackpad drivers and reselected the ASUS mouse one. So I went into settings, hardware, mouse, and fiddled around with the drivers/updates section. Hey guys, I had a similar issue after the most recent update it appears my mouse driver adopted and stuck with the settings of my USB mouse even when I unplugged it.
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